According to the annual ACI Airport Service Quality (ASQ) passenger survey, Hyderabad’s Rajiv Gandhi International Airport (RGIA) ranks fifth amongst world’s airports in terms of airport service quality on Tuesday. Also, RGIA ranks second in terms of traffic size for well-handling 5-15 million passengers annually.
Rajiv Gandhi International Airport (RGIA) in Hyderabad paved its way up in to the top five airports of the world list by ACI. Photo Courtesy: RGIA
“We are happy to announce this,” RGIA, CEO, P Sripathy said in Hyderabad on Wednesday.
“Under the terms of the concession agreement with the government, GMR-operated RGIA was mandated to achieve a minimum rating of 3.5 on a 5 point scale within three years of operation,” Sripathy added.
ACI or Airports Council International is the association of the world’s airports. It works in close quarters with the International Civil Aviation Organization (ICAO), pursuing the airport interests across the globe. Also, ACI along with ICAO decides on the international standards for air transport.
In the annual ASQ survey is based on regular monthly questionnaires filled in by the travellers passing through over 100 leading world airports in around 45 countries. A total of 118 airports were involved in the 2009 survey, Reuters said. Also, according to ACI, ASQ is considered to be a reliable monitor of airport service and is used by many airports as one of the key performance indicators.